Privacy Policy

This Privacy Policy establishes the procedure for obtaining, storing, processing, using, and disclosing personal data of users collected during their visit and use of the website fabrika.sumy.ua (hereinafter referred to as the "Website").

LLC "Sumykamvol Factory" (hereinafter referred to as the "Company" or "We") treats the confidentiality of your data with respect. The processing of personal data is carried out in strict accordance with the Law of Ukraine "On Personal Data Protection" (№ 2297-VI) and other legislative acts.

During your interaction with the Website and when you submit inquiries through our online forms, we collect and process the following categories of personal data:

• Contact Information:Your Name, Email, and Phone Number.
• Inquiry Context:The specific form you filled out, the product or service you showed interest in (tracked dynamically via sessionStorage), and customized specifications or parameters you entered.
• User Comments:Any additional text or messages you voluntarily write in the message input fields.
• Technical and Analytical Data:IP addresses, browser type, cookies, and navigation paths to ensure optimal website performance and marketing analysis.

All collected personal data is processed exclusively for the following purposes:

• Providing prompt commercial consultations regarding the manufacturing of textile products, raw material tolling, yarn processing, custom sewing, and real estate leasing.
• Preparing custom commercial offers, calculating manufacturing costs, and organizing wholesale orders based on your specific requirements.
• Establishing and maintaining communication, arranging follow-up calls by sales managers, and responding to feedback.
• Improving the technical quality of the Website, optimizing navigation, and measuring the performance of marketing activities.

The Company utilizes modern organizational, technical, and cryptographic security measures to protect your personal data from unauthorized access, loss, modification, or disclosure.

Data submitted through online forms is directly stored in secure cloud spreadsheets and processed solely by authorized employees of the Company for business management. We do not sell, rent, or lease your personal data to third parties.

Disclosure to third parties is only possible under exceptional circumstances required by current legislation of Ukraine or to prevent fraudulent/illegal activities.

As a personal data subject, you hold all rights established by Article 8 of the Law of Ukraine "On Personal Data Protection", including:

• To know about the sources of collection, location of your personal data, and purpose of its processing.
• To receive information about the terms of access to your personal data.
• To access your personal data and demand its correction if the data is inaccurate.
• To object to the processing of your personal data or demand its erasure.
• To withdraw your consent to personal data processing at any time.

To exercise your rights, correct inaccuracies, or request data deletion, you can contact us directly by email: sumyfabrika@gmail.com.